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Healthcare CRM

360° view

by Healthcare Industry Solutions


A patient-centric, holistic tech ecosystem for healthcare providers with centralized data and cross-functional metrics.
Healthcare CRM

360° view

by Healthcare Industry Solutions


A patient-centric, holistic tech ecosystem for healthcare providers with centralized data and cross-functional metrics.
Connected Patient Journey

Unified, end-to-end tech for patients, doctors, and healthcare providers.



Enable highest quality care through a 360° view of the patient and an end-to-end patient, doctor and enterprise interface for patient-doctor interactions, prescriptions, diagnostics orders, personalized campaigns, treatment plans, and billing and communications.


Features

Connected Digital Journey


360° view of patient profile and medical history, appointment management, orders and payment fulfillment, case management, diagnostics, and loyalty programs. Centralized data and cross-functional metrics empower healthcare providers to balance performance across clinical, operational, and financial functions and understand the linkages between them. Omnichannel functionality - change or adjust appointment date and time, transfer appointment to a different doctor, or cancel an appointment with ease on web, mobile app or on call with customer care.

Patient Profile

Complete profile including demographic, current medications, medical history, allergies, and so on.

Insights and Analytics

A comprehensive view of doctor-patient interactions, follow-ups, efficacy of interventions, and so on.

EHR Integration

Complete integration of patient health records into database including, medical history, conditions, appointments, and so on.

Condition Management

A holistic approach to long-term assistance and intervention for patients with chronic ailments.

Hospital Loyalty Card

Manage discounts, memberships, packages and other benefits with ease, with a unified view of patients and automated notifications and reminders.

Appointments and Diagnostics

Appointment management including cancellation, rescheduling, and transfer as well prescription and booking of diagnostic tests.

Promotions, Health Camps, Marketing Campaigns

Manage promotions including discount and membership programs, run health camps to increase visibility and encourage community participation through comprehensive CRM.

Get in touch

To discover an honest, personal and effective approach to making things happen.

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