we enable your enterprise on mobile
PopcornApps is a premier provider of Mobile, Social and Web solutions enabling enterprises to provide a unified customer experience across all channels. We specialize in architecting "Integrated Social Enterprise".
Customer behavior has evolved considerably over the last decade. While the web took almost a decade to become a mainstream method of interaction, the adoption of newer interaction channels like mobile and social media has been greatly accelerated. This acceleration has been enabled through a rich ecosystem of technology, more demanding customers and greater proliferation of user-generated content for anything from comparative shopping to reviews that could make or break a business.
PopcornApps empowers organizations to take full advantage of these new interaction channels. Our solutions help leverage the potential of integrated multi-channel that reaches customers wherever they are Mobile, Social and Web.
Our approach and frameworks to creating a Mobile Enabled Enterprise follow these simple steps and ~ 12 weeks to complete.
- Define the Mobile Strategy for organizations: Understand the services and products to be offered for customers and internal users and the platforms for delivery - smartphones, tablets and their associated operating systems. A crucial item is to understand the end to end business process flow, the availability of APIs for integration to enterprise applications and the need or desire for the organization to integrate to social media channels.
- Design, Prototype and Build Integrated Applications: This involves creating designs which showcase the User Interface, process flow & usability and transactional integration to upstream and downstream systems. Prototyping has proved the best way to gain business user acceptance on a particular design or to help decide between alternatives. Our agile approach allows our teams to have no deviation from customer expectations.
- Analyze, Monitor and Enhance ROI: We provide post-production managed services where we maintain and enhance the mobile application. Additionally, we provide usage analytics and social media chatter to enable the business stakeholders to better define strategy for feature enhancements, customer segmentation and promotions.